Lighthouse Energy services brings together a collection of existing core products from new energy compliance driven initiatives to providing targeted solutions for customers specifically seeking to control and reduce their Carbon Emissions.
Lighthouse energy training will have a positive impact on your team, your revenue streams, team motivation and customers.
Training and Motivating your team
Whether within retail, front of shop, service engineers or field sales, our training provides all of the key skills and solutions to create positive customer relations, experience, repeat business, sales and ultimately customer satisfaction.
Our training will enable your team to:
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- Understand the building dynamics and what impacts on consumption
- Identify energy waste opportunities
- Maintain the existing equipment at optimum efficiency
- Understand consumer concerns and provide solutions
- Increase confidence
- Create customer satisfaction and deliver positive experiences
- Measure the impact of a reduction project
- Verify energy projects
- Maintain comfort conditions
- Understand monitoring equipment
- Analyse consumption data
- Complete surveys and audits
- Write clear reports
- Save money, Carbon and reduce consumption
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Improve the buildings performance
We will help with face to face customer service teams to:
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•​ Identify and connect with their customer
• Gain positive results for both your organisation and your customer
• Gain customer commitment
• Manage complaints positively and provide solutions
• Understand their market place, product and service and benefits
• How to open up opportunities and recognise them
We can support your team by:
• Understanding your goals and expectation
• On site training
• Remote support
• Individual support
• Increasing the awarness